After you’ve purchased the gift card, we’ll send you an email with the card’s unique link and instructions on how to redeem it.
To redeem your Dr. Liv Gift Card, add all the products you’d like to get to your shopping bag and then type your gift card’s unique code into the designated field at checkout.
To check the balance on your gift card, click on the link in the email containing your gift card.
If your gift card still has a balance, but you cannot redeem it, please contact our customer support at shop@drliv.com, and we’ll resolve the issue as soon as possible.
We do not redeem gift cards for cash.
We can resend the Gift Card email, but only to the person who purchased the Gift Card. To have your Gift Card resent, please contact us at shop@drliv.com.
If there is still a balance left on your gift card, we will refund the amount to said gift card. If not, we will send you a new gift card.
Yes, simply enter both codes into the designated field on the right at checkout.
Unfortunately, we can only send the email containing the gift card to the person that bought it. You can then forward the email to the person receiving the gift.
You can choose the value of the gift card (50, 100, 200), but you cannot customize it.